If you have an issues with any of the AvesTerra services, please submit a support request ticket using the UIS JIRA web application:
AvesTerra User Support
Once logged in you can view/edit existing issues or create a new issue.
When creating a new issue, you can select an appropiate Issue Type from the following options:
- New Feature
Suggest new features for future development
Report a bug in one of the Ternion application platforms
Ask a question of the AvesTerra developers/administrators
Request an action be taken (e.g. grant access to an application for a specific user)
Once your issue is created, you can monitor progress via the JIRA web site and/or receive emails when updates are made.